Refund Policy

Overview

Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Completed audits are non-returnable. We do not accept returns. 

 

Additional non-returnable items:

• Gift cards
• Downloadable products

 

To complete your refund, we require a receipt or proof of purchase.

There may be certain situations where only partial refunds are granted.

Refunds

Once your return request has been received, we will review and consider the circumstances for the return. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company. It may take some time before your refund is officially processed.

Next, contact your bank. There is often some processing time before a refund is live in your account.

Please contact us if you’ve done all of this and still have not received your refund yet.

Sale items

Only full priced items may be refunded. Sale or discounted items cannot be refunded.

Need help?

Contact us for questions related to refunds and returns.